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How to approach or design a scoping workshop to help understand everyones’ needs better?
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How to approach or design a scoping workshop to help understand everyones’ needs better?

By Francis Juma Katambi on 28 Jun 2022

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Customer Experience in the new reality of 4IR
bookUser Experience design
Customer Experience in the new reality of 4IR

By Francis Juma Katambi on 20 Oct 2021

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How UX Design helped my client’s website rank higher on Google search.
bookUser Experience design
How UX Design helped my client’s website rank higher on Google search.

By Francis Juma Katambi on 12 Mar 2021

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The evolution of website design - Case studies from your favorite brands.
bookUser Experience design
The evolution of website design - Case studies from your favorite brands.

By Francis Juma Katambi on 30 Nov 2020

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How UX Design compliments business success - An article by AI robot.
bookUser Experience design
How UX Design compliments business success - An article by AI robot.

By Francis Juma Katambi on 08 Sep 2020

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UX Lessons To Keep Your App From Sinking Like The Vasa Ship
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UX Lessons To Keep Your App From Sinking Like The Vasa Ship

By Francis Juma Katambi on 19 Aug 2020

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6 Excuses holding us back...
bookJust do it.
6 Excuses holding us back...

By Francis Juma Katambi on 07 Jan 2021

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What are we doing?
bookThe last classic
What are we doing?

By Arnold Gonzaga on 23 Jul 2020

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What People Say About Us

The people at empower are so lively and warm and make their clients feel important.

FMCG, Retail & Wholesale

Tanzania

Keep up the great job and see what can be done on the one improvement area. So proud to be working with such a powerful brand. KEEP IT HAPPENING EMPOWER!!! You energize us as well.

FMCG, Retail & Wholesale

Tanzania

We have enjoyed one to one based service with Miranda and Ella.  Hope this personal touch will be carried forward as Empower grows and train their own staff in the same direction.

Non-profits (NGO)

Tanzania

I love the enthusiasm in the team, its like a disease, when one walks into your office they catch it. keep that spirit. Very alive and vibrant. A good environment to be in.

Banking

Tanzania

I like the level of creativity in the organization. I also like the contribution to the community through GenEm. You do not copy and paste you are original. I also see you as an institution that is growing its resources. I also like the idea of Empower being a family business that started small and now growing to employ other people.

Banking

Tanzania

I'm impressed with the same style of customer care we receive from whoever we speak to at Empower. You have a unified perception of the brand from a customer perspective which is a good thing.

Business Services / Consultancy

Tanzania

You have vibrant, colourful energy. The physical survey is a great initiative, cause you get to ask and clarify questions also engage with the person.

Non-profits (NGO)

Tanzania

You have become a household name for recruitment, you are creative and won your space, everybody at Empower is down to earth

Non-profits (NGO)

Tanzania

Kudos to the team & management in general. Whenever a team member is given a task, the follow-through is exceptional

Insurance

Tanzania