Territory Manager

roomDar es Salaam

business_centerFull Time

book Direct Reports

bookmark Manager

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

access_timeExpiring in 43 Days

businessOil & Gas



The role of the Retail Representative is to ensure the consistent delivery of the company's customer commitment at the Retail site level across a geographical area, maximizing all sales and profitability potential whilst protecting the company's interests, achieved through the effective coaching and motivation of Retailers.


  • Negotiate dealer contracts to deliver at least the minimum Retail business targets.
  • Ensuring that no Network Dealer is supplied products on credit without prior approval – Adhere to the MOA
  • Ensuring that HSSEQ runs supreme in the operation of the Stations.
  • Effectively controlling the Network Dealers to avoid any situation of product stock-outs at the stations, except in cases of force majeure.
  • Negotiate dealer contracts within credit policy.
  • Develop new and existing businesses adhering to the company’s policies.
  • Ensure dealers operate within the Terms and conditions of the agreement.
  • Maintain an accurate view of territory profitability, understanding the profitability of each site and the commercial performance.
  • Coach and support Retailers to manage all aspects of site operations and site business performance (including counseling under-performing sites)
  • Sensitize customers on HSEQ-related issues, especially about storage and handling of petroleum products about prevailing company procedures.
  • Arrange technical services to customers and follow up on customer complaints on our services and products.
  • Deliver Retail strategy.
  • Provide coaching to the dealers to ensure they can deliver the business requirements.
  • Conduct site visits with the dealer to view sites from a customer perspective and identify opportunities to improve the customer experience.
  • Coach and guide dealers on how to get the greatest benefits to create and enhance the customer experience.
  • Provide insight into what is happening in the marketplace and competitor activity.
  • Build an enduring relationship with their Retailers that fosters alignment and commitment to the company.
  • Through focused coaching and provision of the company’s tools and processes, help the Retailer to deliver excellent housekeeping and consistent friendly service.
  • Manage and maintain territory plan through planned renewals/renegotiations for Dealer sites.
  • Manage Territory Business development plans.

Education and Qualifications

  • BBA or B.Com. Marketing


  • 3 years experience in sales
  • Retail Network Management
  • Brand/Product Management
  • Marketing and Sales
  • Stakeholder Management
  • Manage Business Performance
  • Negotiation skills
  • Analytical skills: an organized and methodical thinker. Able to assimilate data and present it in a comprehensive way to different audiences.
  • A good influencer with strong communication skills and the ability to deliver a clear message.
  • Able to analyze and understand marketplaces to gain a thorough understanding of customer needs and company strengths.
  • Confident in making decisions where required.
  • Methodical in approach to problems and have good attention to detail, ability to identify problems with immediate resolutions whilst under pressure.
  • Fluent presenter, happy to introduce new ideas and lead discussions.



  • Integrity, rigor, and respect for governance principles
  • Employee engagement
  • Autonomy & Responsibility
  • Creativity & innovation
  • Team Spirit
  • Risk awareness
  • Search for efficiency & performance

Reporting To

  • B2C Manager




Oil & Gas: 3 Years



Sales: 3 Years