Summary

This role involves marketing and selling credit cards to consumers. The sales person identifies potential buyers and convinces them to buy the credit cards. He/she does this by explaining the benefits the buyer.

Responsibilities

• Sell VISA cards, Mastercards, SIM cards and ID cards to banks and telecom operators within The United Republic of Tanzania.
• This is a project sales job, which means that from the moment of first contact with a customer to the final invoicing can take several months.
• Achieve own department’s deployed quality objectives and targets. Also reach own sales target.
• Take charge of customers/orders and providing the necessary information about our products in term of type of product, price (Sale quotation), delivery time, term & conditions in due time.
• Take responsibility of outstanding invoices (over the time mentioned in the contract)
• Search and identify locally new potential markets and customers.
• Be responsible to issue the department action plan together with the team.
• Supervise and control own customer service team to work efficiently and effectively through work instructions and customer requirements. And also keep the team updating about new products and procedures
• Cooperate working with technical team to introduce new products and services to our customers.
• Continually collect, analyze and monitor information from customers in order to improve the performance of customer satisfaction.
• Collect and analyze customer – related information about the market situation in the local perspective and report them to the Country Lead in order to meet future needs and expectations of customers.
• Be able to fill out tenders meticulously and submit in time
• Communicate with the customers to review the customer-specific requirements in order to offer solutions, prices, and schedule of his products.
• Coordinate with relevant supply function, production / personalization department regarding to the order status, artwork status, scheduling, as well as providing every updated information from customer services to them.
• Work with customer service department to track running orders, pushing for your customers to get the fastest delivery

Education and Qualifications

• Master’s degree or equivalent experience
• Must have a driving license

Requirements

• Possess interpersonal skills and service-oriented mindset.
• Possess applicable working knowledge and skills particular to teambuilding and problem solving.
• Can work independently prioritizing any tasks under constraints of time.
• Be communicative with good command of English both spoken and written.
• Can apply knowledge in computer skill (MS office, Outlook)
• Be able to creatively find solutions under pressure
• Strong analytical and problem-solving skills
• Ability to think outside of the box and come up with creative solutions
• Apply logic and common sense to daily work situations