Summary

A Commercial Real Estate Company seeks a proficient and seasoned individual to undertake the pivotal role of Facilities Manager. This role demands a meticulous blend of organisational aptitude, technical acumen, and administrative competence to orchestrate seamless operations across our diverse property portfolio.

Responsibilities

Maintenance and Repairs:

• Supervise maintenance activities, including routine inspections, repairs, and renovations for all properties under our portfolio.
• Optimise equipment longevity and minimise operational disruptions
• Assume oversight for the cleanliness, security, and overall maintenance of our properties.
• Handle tenant concerns and maintenance issues promptly and efficiently.
• Coordinate seamlessly with property foremen and maintenance staff to proactively resolve tenant grievances.

Administrative:

• Manage administrative workflows encompassing documentation, record-keeping, and filing systems.
• Serve as a central point of contact for property management inquiries via correspondence, emails, and phone calls.
• Coordinate scheduling for property inspections, meetings, and maintenance activities.
• Maintain databases and software systems related to property management, ensuring accuracy and accessibility of information.
• Follow up with insurance claims
• Create invoices
• Follow up with outstanding payments.

Health and Safety Compliance:

• Ensure compliance with health, safety, and environmental regulations and standards
• Implement safety protocols and emergency procedures to safeguard occupants and property assets alike.

Utilities Management:

• Monitor and manage utility services such as electricity, water, heating, and cooling systems to ensure optimal performance and cost-efficiency.

Emergency Preparedness:

• Develop and implement emergency response plans, including evacuation procedures, crisis management, and business continuity planning.

Team Management:

• Lead and manage a team of facilities staff, including technicians, maintenance workers, and security personnel.
• Conduct regular performance assessments and deliver constructive feedback to bolster team members' professional growth.
• Identify training requisites and organise targeted development sessions to augment staff competencies.

Vendor and Contract Management:

• Coordinate with contractors, vendors, and service providers to execute repair and maintenance work.
• Conduct routine inspections of properties to identify maintenance requirements and ensure compliance with safety protocols.
• Monitor vendor performance and ensure compliance with service level agreements.

Compliance and Regulations:

• Remain updated on relevant laws, regulations, and industry standards related to property management and maintenance.
• Ensure compliance with local building codes, environmental regulations, and occupational health and safety standards.
• Spearhead the implementation of policies and procedures to fortify regulatory compliance and mitigate operational risks.

Education and Qualifications

• A Bachelors Degree in Facilities Management, Business Administration, Engineering, or a related field is required.
• Proficiency in MS Office Suite and property management software

Requirements

• Relevant experience in similar job roles