Role: Site Planner & Material Controller | Ref.: 1119-ADVT-GFS-TZ-ELE-Site Planner & Material Controller | EITS Contractor: Electrical & Instrumentation Scope on the EACOP Project
Summary
The Site Planner and Material Coordinator is responsible for scheduling field service interventions with full visibility on technical, material, and personnel availability; coordinating material delivery, tracking, and storage across the site; ensuring alignment between planning, procurement, field operations, and customer commitments; and supporting documentation control while contributing to resource and material optimization.
Location: Tanga
Responsibilities
- Schedule all work orders (using bFS or other tools), ensuring accurate data (customer info, scope of work, priority, timing).
- Prioritize interventions based on SLA, criticality (VIP/non-VIP), and technician/subcontractor availability.
- Assign all possible work orders for at least 3 months ahead to improve field team utilization and reduce downtime.
- Track and manage material flow and logistics, ensuring availability of tools, spare parts, and equipment before execution.
- Prepare daily/weekly plans in collaboration with Execution Manager and Logistics to minimize bottlenecks.
- Monitor execution and reschedule/cancel interventions as needed.
- Follow up with subcontractors and Schneider teams for on-time material dispatch and site deliveries.
- Participate in daily/weekly meetings to align with the Field Services Execution Team and Project Management.
- Maintain documentation and test procedure files, and support ITP and material submittal process.
Main Interactions
- Order Management
- Customers & FSRs
- Field Services Operations Director
- Technical Support
- Supply Chain & Procurement
- Logistics Manager
- Finance
Key Success Factors
- Strong interpersonal and communication skills
- Scheduling and material coordination knowledge
- Understanding of FSR utilization, cost control, and project planning
- Attention to detail and proactive follow-up
- Basic knowledge of Schneider product portfolio
Education and Qualifications
- Associate or Bachelor’s degree in Engineering, Supply Chain, or equivalent
Requirements
- 1–2 years minimum experience in field service planning or materials coordination
- Proficiency in MS Office and scheduling tools (Primavera, MS Project, etc.)
- Knowledge of Schneider Electric Field Services business preferred
- Strong analytical, planning, and documentation skills
- Experience in Customer Care or Field Service logistics is a plus
Characteristics
Performance Measurement (KPIs)
- Safety KPI adherence
- % Work Order Scheduled
- FSR Utilization Rate
- Work Order and Material Delivery Timeliness
- Time Deviations (Planner and FSR)
- Preventive Maintenance Scheduling Rate
- Customer satisfaction through NSS metrics
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Electric Utilities: 2 Years
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Engineering: 2 Years
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