Summary

The Chief Information Officer is responsible for defining and driving the  information technology strategy, digital transformation agenda, and cybersecurity governance, ensuring secure, integrated, and future-ready technology systems that support operational excellence and business growth.

Responsibilities

IT Strategy and Digital Transformation Leadership: Define and lead the long-term IT strategy and digital transformation roadmap aligned with  business objectives.

IT Governance and Enterprise Architecture: Establish and enforce IT governance frameworks, standards, and enterprise architecture across all systems.

Cybersecurity Strategy and Oversight: Define cybersecurity strategy, oversee risk posture, and ensure protection of critical systems, infrastructure, and data.

Technology Investment Planning and Prioritization: Lead planning and approval of IT investments, ensuring alignment with strategic priorities and return on investment.

Enterprise Systems Integration Oversight: Ensure integration and interoperability of key systems including AODB, ERP, CMMS, and security platforms.

Data Governance and Digital Capability Development: Establish data governance frameworks and promote data-driven decision-making across the organization.

IT Risk Management and Compliance Oversight: Oversee IT-related risks and ensure compliance with regulatory, security, and audit requirements.

Innovation and Technology Advancement: Identify and drive adoption of emerging technologies to enhance operational efficiency and passenger experience.

Stakeholder Engagement and Alignment: Engage with executive leadership, operations, and external partners to align IT initiatives with business needs.

IT Performance and Governance Reporting: Establish KPIs and dashboards to monitor IT performance, cybersecurity posture, and system effectiveness.

Education and Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field

Master’s degree in Information Technology, Business Administration, or related field is an added advantage

Professional Certifications: ITIL, COBIT, ISO 27001, CISSP, CISM, or equivalent certifications are an added advantage

 

Requirements

Experience in  critical infrastructure, or large enterprise IT environments is an added advantage

Characteristics

Technical

• IT strategy and digital transformation
• Cybersecurity governance
• Enterprise architecture and system integration
• Data governance and analytics

Behavioral

• Strategic thinking
• Leadership and influence
• Decision-making under uncertainty
• Stakeholder management

Power

• Authority over IT strategy and governance
• Ability to influence enterprise-wide systems
  Decision-making on technology investments
• Ability to enforce cybersecurity standards

Reporting To

Chief Executive Officer