Business System Officer

roomDar es Salaam

business_centerFull Time

book Direct Reports

bookmark Supervisory

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals


IT & Network Administration


The purpose of the job is to keep the Bank’s databases up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the Bank, considering both back-end data structure and front-end accessibility for end-users. 


  • Install and maintain the performance of database servers.
  • Develop processes for optimizing database security.
  • Set and maintain database standards.
  • Performance tuning of database systems.
  • Install, upgrade, and manage database applications.
  • Recommend and implement emerging database technologies.
  • Create automation for repeating database tasks.
  • Be available for on-call support as and when needed.
  • Participate in the data journey of the Bank in coordination with the Business teams
  • Perform tests and evaluations regularly to ensure data security, privacy, and integrity.
  • Create and manage database reports, visualizations, and dashboards
  • Log/report/escalate all infrastructure faults/incidents
  • Perform housekeeping/maintenance activities on the databases.
  • Participate with a team member in the bank’s IT projects.
  • Provide first-level support for all infrastructure to all Branches and Head Office units.
  • Database support Bank’s Business Systems e.g. FCUBS, BIP, Mobile Banking, Internet Banking, Cash management, etc.


  • Actively participates in team meetings.
  • Confronts issues openly and quickly.
  • Effectively communicates relevant operational and risk-related information to superiors and peers in other practices.
  • Tactfully communicates sensitive information


  • Helps to determine new, creative ways to execute responsibilities.
  • Works across the practice to share lessons learned and best practices

Client Management:

  • Anticipates internal client needs and proposes appropriate business solutions.
  • Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships.

Innovative Development:

  • Participates in all programs relating to performance evaluations and career development planning.

Internal Operations:

  • Easily recognizes areas for internal improvement and develops plans for implementation.
  • Complies with and enforces standard policies and procedures.

Education and Qualifications

  • Degree in Information Technology


  • At least four (4) years working experience in IT Environment.
  • Familiarity with service delivery culture and support function.


  • A structured approach to dealing with complex and variable work environments in an independent manner.
  • Ability to balance opposing business requirements.
  • Ability to balance long term and short term requirements independently
  • Strong evaluation, communication, and reporting skills
  • Able to provide advice and cause/effect evaluation to support business decision making
  • Independent and logical thinker, yet an achiever and implementer
  • Leads by example
  • Good at managing large volumes of information and can add value through management reporting
  • Builds relationships and networks easily
  • Has a strong service ethic.




Banking: 4 Years




IT & Network Administration: 4 Years