Summary

Responsibilities

• Lead and coordinate all field activities related to electrical installations and maintenance of the installed base. 

• Manage and support FSRs to ensure job execution meets project safety, quality, and performance requirements. 

• Ensure all customer site activities are performed according to Schneider Electric protocols and local regulations. 

• Identify growth opportunities while on-site and relay service leads to the business devel- opment team. 

• Manage work order execution, tracking, and reporting to optimize FSR utilization. 

• Transfer knowledge across team members, mentor junior technicians, and ensure internal technical alignment. 

• Coordinate technical support during complex interventions, including fault diagnostics and escalations. 

• Enforce compliance with HSE standards and ensure field teams are equipped with appro- priate PPE and training. 

• Support site planning and resource allocation for upcoming field service activities. 

• Report field status to project and technical leadership and contribute to operational performance reviews. 

Education and Qualifications

• Bachelor’s degree in Electrical Engineering, Electromechanical Engineering, or equivalent technical discipline. 

Preferred Additional Qualifications 

• Experience on African or remote-site projects 

• Certified in First Aid, Electrical Safety, or HSE induction training 

• Proficiency in French or Swahili is a plus 

Requirements

• 8+ years of field services experience, preferably in electrical systems or power infrastruc- ture. 

• Experience supervising field teams on large-scale industrial or oil & gas projects is essen- tial. 

• Proven background in installation, maintenance, or commissioning of medium to high voltage equipment. 

Characteristics

Technical Tool/Software Proficiency 

• Familiarity with Schneider Electric product suites and digital service tools (EcoStruxure, mySchneider, etc.) 

• Proficiency in field service reporting platforms (bFS or similar) 

• Microsoft Office Suite (Excel, Word, PowerPoint) 

 Technical Skills 

• MV/HV system operation and troubleshooting 

• Relay testing and protection system diagnostics (e.g., MiCOM, Easergy) 

• Commissioning, preventive maintenance, and corrective interventions 

• Interpretation of SLDs, control wiring diagrams, and installation drawings 
• Adherence to IEC standards and safety protocols 

Personal Attributes 

• Effective leadership and mentoring capabilities 

• Excellent communication and customer management skills 

• High attention to detail and documentation 

• Resilient and adaptable in field conditions 

• Strong safety and quality mindset 

Work Conditions 

• Full-time site presence in Tanzania under tropical field conditions 

• PPE required, including routine safety inspections 

• Potential for weekend or shift-based coverage as per commissioning phases