Summary

A Restaurant is currently seeking an experienced F&B manager for their upcoming branch in Tanzania. Responsibilities for this role include overseeing quality control, establishing targets and procedures, managing day-to-day operations, addressing customer needs, managing social media channels, and controlling inventory. 

Responsibilities

• Ensuring quality control is a top priority
• Establishing targets, KPIs, schedules, policies, and procedures
• Managing all F&B and day-to-day operations to the highest standards and within budgeted guidelines
• Proactively identifying and addressing customers' needs and concerns
• Managing social media channels
• Implementing effective stock control measures
• Reporting directly to owners on sales results and productivity
• Handling recruitment and staff training
• Creating and managing shift schedules
• Monitoring staff performance and providing feedback
• Purchasing and controlling inventory
• Tracking revenues and expenses
• Analyzing and acting on customer feedback

Education and Qualifications

• Diploma or Bachelor's Degree in any relevant field

Requirements

• Minimum 2 years proven experience as F & B manager 

Characteristics

• Fluent in both spoken and written English and Swahili
• Proficient in various computer software programs including MS Office, restaurant management software, and POS systems
• Skilled in delegating multiple tasks effectively
• Capable of working well under pressure
• Strong communication 
• Demonstrates strong leadership abilities and charisma
• Proficient in inventory management
• Possesses excellent organizational skills
• Able to multitask efficiently
• Highly organized in all aspects of work
• Keeps up to date with food and beverage trends and best practice