Fuel Card - Back Office Sales Coordinator
Summary
The Fuel Card Back Office Officer will assist the Fuel Card Account Manager in driving fuel card sales volumes and managing back-office tasks related to coordinating and monitoring card center operations.
Responsibilities
- Processing of customer's generated invoice reports and ensuring that they are submitted on time and customers are billed on time.
- Assisting in card operations (card ordering and activation).
- Assisting in customer accounts and station fleet card sales reconciliation and billing.
- Generation of corporate customer prospects.
- Ensuring compliance with statutory requirements for all business dealings.
- Focusing on driving retail card usage by pushing retail card sales at the stations and following up on dormant cards.
- Custodian of card business POS and ensure proper maintenance for effective and efficient usage.
- Any other duties assigned by line Manager or management from time to time.
- Negotiate dealer contracts to deliver at least the minimum Retail business targets.
Key Performance Indicator
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Focus on retail card usage to contribute 10% to the retail volume equivalent to 200,000 liters.
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Activation of 10 new retail cards at the station per week.
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Communication with dormant retail card users to reactivate.
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Generation of 11 corporate prospects per week e.g. schools, NGOs, government institutions, private organizations etc
Education and Qualifications
- BBA or B.Com. Marketing
Requirements
- 1-2 Years experience in sales and marketing
- Excellent analytical skills at all levels
- Excellent comprehension skills to understand stock management.
Reporting To
- Customer Service Centre Manager
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Oil & Gas: 2 Years
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Sales: 2 Years
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