Summary

The Real Estate Officer will support the Real Estate Department in managing day-to-day property operations, tenant relations, lease administration, rental collections, and documentation. The role requires a detail-oriented individual with strong communication, organizational, and analytical skills. High-level proficiency in Microsoft Excel is mandatory for this position.

Responsibilities

1. Property & Tenant Management

• Assist in daily oversight of properties to ensure smooth operations.
• Handle tenant inquiries, complaints, and service requests.
• Maintain tenant records, lease agreements, and tenancy files.
• Conduct periodic site visits to assess property condition.

2. Lease Administration

• Prepare tenancy agreements, renewal notices, and termination letters.
• Ensure timely collection of rent and follow up on arrears.
• Maintain deposit summaries, contract registers, and occupancy reports.

3. Financial & Reporting Support

• Prepare rental income schedules and arrears reports.
• Assist with budget preparation and expenditure tracking.
• Reconcile rental payments with the Finance Department.
• Use advanced Excel functions including pivot tables, dashboards, formulas, and data analysis tools.

4. Maintenance & Vendor Coordination

• Coordinate maintenance tasks and follow up with contractors.
• Maintain logs of maintenance issues and vendor invoices.

5. Compliance & Administration

• Ensure all documents and statutory requirements are updated.
• Draft notices, memos, and communication to tenants.
• Prepare meeting minutes, action logs, and monthly reports.

Education and Qualifications

• Bachelor’s degree in Real Estate, Property Management, Land Management, Business Administration, or related field.

 

Requirements

• 2 to 5 years of experience in real estate or property management.
• High-level Excel proficiency is mandatory.
• Knowledge of lease agreements and property operations.
• Strong communication skills and attention to detail.
• Ability to work independently and maintain professionalism.

Characteristics

• Tenant relationship management
• Analytical and reporting skills
• Time management and multitasking
• Problem-solving and proactive follow-up
• Negotiation and communication abilities
• Teamwork and professional conduct