Summary

The Officer: Data Analytics is responsible for collecting, analyzing, and reporting airport data to support operational monitoring, performance tracking, and decision-making across airport functions

Responsibilities

• Collect data from various airport systems including operations, commercial, and finance sources.
• Consolidate collected data into structured formats suitable for analysis and reporting.
• Verify, clean, and validate data to ensure accuracy, completeness, and consistency.
• Identify and correct data discrepancies and reporting inconsistencies.
• Analyze airport data including passenger traffic, aircraft movements, revenue, and operational performance.
• Identify trends, patterns, and anomalies from available data.
• Prepare and distribute daily, weekly, and monthly performance reports.
• Develop and maintain dashboards using reporting tools such as Excel and Power BI.
• Ensure dashboards are regularly updated and reflect accurate information.
• Support performance monitoring by tracking departmental KPIs and highlighting deviations from targets.
• Provide data support for aeronautical and non-aeronautical revenue analysis.
• Support operational teams with data relating to passenger flow, turnaround times, and resource utilization.
• Input and update data in reporting systems and databases where required.
• Respond to internal data requests and perform ad-hoc analysis to support business decisions.
• Maintain proper documentation of data sources, methodologies, and reports.
• Identify reporting issues, system gaps, and data inconsistencies and escalate to the Manager: Data Analytics.
• Ensure accountability for data accuracy and quality of reports produced.

 

Education and Qualifications

• Certificate or Diploma in Statistics, Mathematics, Economics, Data Science, Computer Science, or related field.
• A Bachelor’s degree in Statistics, Mathematics, Economics, Data Science, Computer Science, or related field is an added advantage.
• Certification in data analytics tools such as Excel, Power BI, or Tableau is an added advantage.
• Proficiency in English.

 

Requirements

• Minimum 1–3 years’ experience in data analysis, reporting, or similar roles.
• Experience in collecting, cleaning, analyzing, and reporting data.
• Experience in preparing performance reports and dashboards.
• Experience using Excel and basic Business Intelligence (BI) tools.
• Basic understanding of databases and data structures.
• Experience supporting data-driven decision-making processes.
• Experience in aviation, transport, or operational environments is an added advantage.

 

Characteristics

• Strong data analysis and reporting skills.
• Proficiency in Excel and basic BI tools.
• Ability to create and maintain dashboards and reports.
• Basic understanding of databases and data management.
• Strong attention to detail and commitment to data accuracy.
• Analytical thinking and problem-solving ability.
• Good time management and organizational skills.
• Ability to work under deadlines and manage multiple data requests.
• Ability to identify and escalate data issues effectively.
• Strong sense of accountability for data quality.
• Ability to collaborate and support multiple departments with data requirements.