Data Analysis, Interpretation & Insight Generation

• Gather and analyse data from various sources, such as surveys, databases, and market reports.
• Utilize statistical techniques and data visualization tools to uncover insights and trends.
• Identify key performance indicators (KPIs) and develop tracking mechanisms to monitor business performance.
• Present data-driven insights and recommendations to stakeholders in a clear and concise manner.
• Identify patterns, correlations, and trends in data to generate meaningful insights.
• Translate data insights into actionable recommendations for business strategies and initiatives.
• Work closely with cross-functional teams to provide insights that inform decision making and drive business growth.
• Collaborate with stakeholders to understand their specific information needs and deliver tailored insights.

Competitive Analysis, Market Research & Client Insights

• Conduct client research and analysis to understand their needs, preferences, and behaviours.
• Utilize client feedback, surveys, and other data sources to gain insights into customer satisfaction and loyalty.
• Identify opportunities for enhancing the client experience and driving client retention.
• Monitor and analyze competitors' activities, including product offerings, pricing strategies, and marketing campaigns.
• Assess the competitive landscape, identifying opportunities and potential threats.
• Develop competitive intelligence reports and recommendations to guide strategic decision making.
• Conduct comprehensive market research to identify industry trends, competitor analysis, and customer behaviour.
• Design and execute research studies, including surveys, interviews, focus groups, and market segmentation analysis.
• Collect and analyse data from primary and secondary sources to gain insights into market dynamics and opportunities.
• Synthesize research findings into actionable recommendations for strategic decision making.
• Collaborate with teams to develop customer-centric strategies and initiatives.

Reporting, Presentation, Data Integrity and Quality 

• Prepare insightful reports and presentations to communicate research findings, trends, and recommendations.
• Present findings to stakeholders at various levels, including executives and cross-functional teams.
• Customize reporting formats and content to meet the needs of different audiences.
• Ensure reports are accurate, visually appealing, and effectively communicate key insights.
• Ensure the integrity and accuracy of data by implementing quality control measures.
• Establish data collection and management processes to maintain data accuracy and consistency.
• Stay updated with data protection regulations and ensure compliance in data handling and analysis.

• A Bachelor's degree in the related field. Masters degree in the same or similar field is an added advantage.

• Excellent communication and interpersonal skills.
• Analytical mindset and problem-solving capabilities.
• Proactive and self-motivated attitude.
• Strong business acumen and strategic thinking.
• Detail-oriented and meticulous approach to work.
• Ability to remain composed and make sound decisions in high-pressure situations, demonstrating resilience and adaptability.
• Exceptional organizational and time management skills, enabling effective multitasking and prioritization in a fast-paced environment.
• Ethical and professional conduct, maintaining confidentiality, integrity, and compliance with relevant regulations and policies.
• Embracing a growth mindset, being open to change, and continuously seeking opportunities for personal and professional development.