Territory Manager
Summary
Under the authority of the Network Operation Manager, this individual will be responsible for a profit center that she/he pilots with the support of functional and operational units (customer service, maintenance, accounting, etc.). They will be the main person responsible for the service stations they handle.
Responsibilities
- spells out, coordinates, develops and supervises the policies of the Network Department with respect to:
-SFS: shop, wash, maintenance bay, food, programming and promotional operations
-Reception of Products/ Service / Quality: Top service,
-Hygiene / Safety / Environment / Safety of property and of persons
-Maintenance: in interface with the maintenance unit, he makes sure that the operator observes the contract terms.
- studies, proposes and negotiates the economic aspects of the contracts within the framework of their installation, of their renewal or of annual renegotiation (working capital required & Forecasted P & L).
- controls and wards off the financial risks by making a monthly check on the manager’s financial health (financial situation) and analyzes the economic and commercial performance levels (Real P & L).
- proposes and implements the action plans required for optimizing results.
- proposes and implements the continuing training plan for all station staff. He prepares and proposes a promotion policy for Young Dealers.
- implements a competition and sectorial watch; identifies and characterizes possible prospects, analyzes the competition.
- enrolls new fuel card customers and maintains the existing customers
- conducts stock control and review all records pertaining to station operations – manually maintained records + electronic (FCC)
- ensures the stations comply with statutory requirements
- ensures hygiene control at the shops is implemented as per the company's HACCP rules
Education and Qualifications
- Bachelor’s Degree with at least three years’ experience
- Candidates must be alright with working outside Dar es Salaam.
Requirements
Context and Environment
- Complexity of the business relationship vis-à-vis managing tenants holding independent trade status.
- Highly competitive environment (increasing activity of independents, parallel market).
- Demanding when it comes to financial aspects (major stakes).
- Increased attention to environmental problems / sustainable development.
- Works 80% in the field / frequent night time visits.
Characteristics
- Autonomy, organization (ability to hierarchize events), strict approach, feeling for business and for customer service.
- Analytic mind, reactivity, availability.
- Ability to listen and communicate, managerial potential.
- Field man / woman.
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Oil & Gas: 3 Years
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