Summary

We seek a full-time System Administrator with Developer's experience who will manage all our internal systems, focusing on optimizing and supporting our Salesforce environment. The ideal candidate will work closely with all teams to ensure systems are aligned with our business processes and are functioning efficiently.

Responsibilities

Salesforce Development

• Design and maintain Salesforce functionalities to meet organizational needs, including custom objects, workflows, and automations.
• Develop and implement integrations between Salesforce and other systems to enhance operational efficiency.
• Stay updated on Salesforce best practices, releases, and enhancements to ensure optimal performance.

Salesforce Administration

• Configure and customize Salesforce to support evolving organizational processes and priorities.
• Manage data integrity through regular data imports, exports, and deduplication processes.
• Provide user support, including troubleshooting, creating reports/dashboards, and optimizing workflows.

System Administration

• Oversee the administration of core internal systems, including Salesforce, Google Workspace, and ERP/CRM platforms.
• Monitor and troubleshoot system performance to ensure reliability and continuity.
• Manage security protocols by administering user accounts, permissions, and system updates.

Business Process Alignment

• Collaborate with stakeholders to understand business needs and translate them into technical solutions.
• Optimize processes by configuring systems to align with organizational workflows and objectives.
• Conduct periodic reviews to identify and implement process improvements across platforms.

Support and Training

• Deliver training to team members to enhance adoption and effective use of systems and applications.
• Provide ongoing technical support to address user concerns and ensure system functionality.
• Develop user-friendly documentation and guides for systems and applications to streamline operations.

Education and Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience as a System Administrator or similar role, with a strong focus on Salesforce Deveopment..
• Experience with Google Workspace and large CRM/ERP systems.
• Knowledge of Salesforce configuration, workflows, security settings, and integration tools.
• Familiarity with database management and cloud systems.
• Strong problem-solving skills and ability to troubleshoot system issues efficiently.
• Excellent communication skills and ability to work collaboratively across teams.

Characteristics

• Salesforce Administrator/Developer certification.
• Experience with system integrations and API.
• Knowledge of data management, security protocols, and compliance.