Summary

The role requires obtaining profitable results through the sales team through team development, motivation, skills development and product knowledge 

 

Responsibilities

• Monitors the performance of the sales team whilst ensuring compliance with company policies and procedures
• Establishes customer relations at all levels
• Sells products and services
• Checks quotations made by sales executives
• Negotiates contracts and leads the team on all aspects of sales transactions to close sales deals in accordance with approved guidelines
• Maintains effective business relationships with customers
• Ensures the achievement of maximum quality of services by prioritizing customer focus at all times and exceeding Customer expectations
• Ensures that short, medium and long term sales targets are achieved
• Visits clients’ sites or offices from time to time including travels outside Accra
• Performs any other duty that may be assigned from time to time
• Supervises the sales team to meets their targets.
• Supervises clients’ solution delivery, acceptance and sign-off confirmation
• Works with the finance team on all clients’ invoicing and payment related issues
• Constantly works with the Customer Support team ensuring that clients are getting the desired
• Liaises with top management and other line managers to understand the scope of service delivery, activity and commitments suitable for clients
• Maintains contact with both existing and prospective clients
• Keeps confidential data pertaining to business leads, agreements and pricing schedules
• Responsible for the safe keeping of laptop and all critical work data contained
• Keeps sensitive business agreements and schedules
• Maintains contact with strategic consultants, Architects, engineers and constructors pertaining to specific client areas

Education and Qualifications

• Minimum University Degree in Business Administration (Marketing Option)

Requirements

• Professional qualifications in Marketing and Sales
• Minimum 10 years work experience with 5 years of managerial position/managing teams
• Fluent in English and local languages 
• Minimal technical understanding
• Ability to meet strict deadlines
• Strong analytical and business organization skills
• Project management skills
• Ability to coordinate all core activities involved in closing a business deal end-to- end.
• Ability to plan design, coordinate and implement business and marketing strategies.
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Characteristics

• Ability to coordinate and supervise 30 sales executives across the various branches
• Proven track record of closing business deals within the corporate sector end-to- end
• Ability to work with little or no supervision while achieving desired
• Able to deliver business value to
• Strong presentation skills
• Excellent communication skills, both written and verbal
• Excellent client service skills and good interpersonal skills
• Excellent negotiation skills
• Must be highly dependable and trustworthy
• Must be self-motivated and confident in all aspects
• Ability to pay attention to details
• Must be highly presentable at all times
• Ability to lead a team to achieve results
• Must be very diligent and be ready to take up challenge
• Must be punctual
• Confidentiality – ability to keep confidential information and trade secrets

Reporting To

General Manager