Summary

Responsibilities

Sales Support

• Creating PFI’s according to instructions of sales representative / manager in charge.
• Perform costing task for new product.
• Coordinate with customer services and warehouse to ensure timely delivery and invoicing.
• Coordinates sales activities, prepare, analyses and distributes sales reports when required.
• Assist the sales team by following up with the procurement and other departments regarding pending orders.
• Support the sales team in opening new client accounts.
• Coordinate sales activities and maintain an organized workflow.
• Tracking pending orders status and communicate updates to customers.
• Maintain accurate customer records including customer contract, PFI and account open forms.
• Organize and participate in sales meetings taking minutes and action items.
• Work close with other department such as finance, procurement, production and warehouse to facilitate smooth sales processes.
• Respond to customer inquiries via phone, email and in person in absence of sales person
• Assist the sales team with daily administrative task.
• Support the sales team in lead generation and follow – ups.

General

• Undertakes such additional duties which may from time to time be assigned to the employee in the discharge of his / her duties.
• Schedule meetings and appointment for the sales team

Education and Qualifications

• Bachelor degree.
• Experience with ERP systems 
• Must have good excel skills
• Must have good power point skills

Requirements

Reporting To

• Head of Sales/Business