This role involves ensuring that our products and services meet the highest quality standards. You will be responsible for monitoring and inspecting various stages of the production process, conducting quality assessments, and implementing corrective actions when necessary. Your attention to detail and commitment to maintaining product integrity will be critical in achieving our quality objectives.

General lab observation

• Monitors day to day laboratory operations of the laboratory and/or laboratory technicians in assigned area of responsibility, resolving problems as they arise and (with the approval of the HOD/Supervisor) making changes as needed to achieve intended results.
• Aiding the HOD/Supervisor & procurement department in the preparation of budget requests for supplies and equipment for laboratory needs.
• With the consultation of the HOD/Supervisor, prepares lab handouts and/or lab manuals, with responsibility for accuracy of information and clarity of theory and principles to be demonstrated.
• Maintains, monitors, ensures proper security of confidential information.

Quality

• Lead quality control efforts, overseeing the inspection and testing of raw materials, components, and finished products.
• Ensure that all mixtures and solutions meet our corporate quality standards.
• Verify the correctness of test results and processes, maintaining accuracy and compliance.
• Foster open communication with laboratory staff, the factory, and technical departments to uphold quality.
• Play an active role in monitoring product quality, aligning with standards and specifications.
• Assist the Quality Assurance (QA) department in maintaining local product certifications.
• Investigate product quality-related non-conformance and customer complaints, contributing to effective solutions.
• Conduct analyses, experiments, and tests, interpreting results to inform decision-making.
• Maintain and calibrate laboratory equipment and manage related administrative tasks, including filling COA (Certificate of Analysis) and MSDS (Material Safety Data Sheet) for raw materials.
• Provide training to QC staff on new products and quality control testing.
• Write reports for EMEA (Europe, Middle East, and Africa) related to product quality and development.
• Safeguard the confidentiality and security of sensitive information.
• Supervise the preparation of lab solutions, samples, and apparatus as required.

PCP