Operations Officer

roomDar es Salaam

business_centerFull Time

book Direct Reports

bookmark Intermediate

directions_carDriving License Not Required

flagOpen to Expatriates & Local Nationals

access_timeExpiring in 8 Days

businessLogistics & Operations



The Operations Officer is responsible for monitoring and managing guaranteed containers life cycle to ensure timely and safe return in order to minimize possible demurrage, damage and total loss.


  • Liaise with customers to ensure accountability of all containers under guarantee. This may include liaising with container depots, truckers and shipping lines.
  • Monitoring and tracking containers to ensure safe and timely repositioning
  • Develop and deploy system to ensure customers effectively communicate removal, repositioning, damage, loss or occurrence of any incidence that could affect fulfilment of their container obligations.
  • Provide up to date status report of all containers under guarantee.
  • Support Commercial team by providing information from the logistics space
  • Assess challenges hindering customers from complying with the container obligations and develop possible solutions
  • Promptly flag and alert the AR functions of potential default of container guarantee obligations.
  • Assist in recovery of lost containers
  • Investigate cases of default on container obligations by customers
  • Collaborate with and support commercial and Account receivables functions.
  • Any other duties that may be assigned from time to time.

Education and Qualifications

  • Minimum diploma in Freight Logistics management, Shipping management or related field.


  • At least three years’ experience in the operational function of the shipping and or logistics sector.
  • Experience in the management of shipping containers will be added advantage
  • Experience in shipping of containers and handling relevant shipping documents in an international trade environment
  • Information technology and MS-Office proficiency
  • Experience in customer management
  • Problem solving and Analytical Skills
  • Attention to detail and Organisation Skills
  • Communication and Interpersonal Skills


Personal Attributes:

  • Creativity
  • Good Presentation Skills
  • Negotiation Skills.
  • Self-motivated 
  • Adaptability
  • Goal and deadline driven.
  • High Level of integrity.




Logistics & Operations: 3 Years



Operations: 3 Years