Summary

The MIS Software Analyst / Developer (ETL) will be responsible for the successful delivery of software development projects and production development support in supporting the data management solutions, with specific focus on ETL. He/ she will participate in software design and solutions, driving the systems forward while taking on various responsibilities in the team to deliver a high-quality managed service solution for the end users

Responsibilities

Management Information Systems

• Collaborates effectively with creative team and designers during the creative process
• Provides technical leadership and assumes overall accountability for a successful implementation phase on all client projects. Oversees employee, freelance developers and partner developers, ensures technical solutions are properly architected and specified, and reviews all code for quality assurance purposes
• In partnership with the MIS Manager, helps set direction for our technology practice
• Responsible for various aspects of ongoing support and maintenance engagements
• Partners with project managers and other developers to successfully manage user expectations and requirements
• Apply SDLC concepts and have a proven track record of delivering solid, robust applications

Leadership and Management

• Helps team members progress toward their professional development
• Defines and disseminates technology best
• Ensures pro-activeness in pursuit of new solutions and innovation within our technology
• Provide direction to the software development
• Aptly manages team demands on his/her time and shows willingness/ability to delegate technical execution or responsibilities when
• Working closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery

Application Support (ETL)

• 1^st & 2^nd level software applications support
• Escalation & coordination with 3^rd level support
• Reporting & tracking of all incidents and problems within SLA
• Assessing all Incidents and problem and ensure it is assigned to the correct support levels as per SLA
• Provide all technical support for all applications used by the business
• Respond and restore to all queries as per the SLA
• Research, diagnose, troubleshoot and identify potential solutions
• Follow best practices for change control of proposed solution
• Document actionable resolutions for engineering resolution

Supporting Draw Officer

• Support and facilitate the planning, coordination and facilitation of all draw events
• Maintain compliance to organizational and statutory requirements with regards to the lottery draws and to oversee the maintenance and audits of draw
• Ensure that the communication and information between the studio and the data center is accurate in order to prevent any financial losses to the business.

Education and Qualifications

• Writing code in one or more programming or scripting languages such as PHP, JavaScript, Angular, JSON, Python etc.
• Ability to read, analyze and transform data (ETL)
• Integrate data from various back-end services and databases with specific focus on ETL
• Excellent programming skills and knowledge of programming languages
• A solid understanding of how applications work including security, session management, and best development practices
• Strong Knowledge of SQL, MySQL and Oracle
• Ability to write efficient, complex queries against very large data sets using SQL
• Development of ETL process for integration into BI Reports using ETL tools
• Further knowledge and understanding of full-stack programming languages

Requirements

• Experience Required:
  • 6 years + in Software Development & Coding (Full- stack)
  • 4 years + Software Development as ETL / BI Developer
• Experience on online lottery and gaming

Characteristics

• Excellent understanding of the organization’s goals and
• Knowledge of applicable data privacy practices and
• Good project management
• Excellent written, oral, and interpersonal communication
• Ability to conduct research into systems issues and products as
• Ability to communicate ideas in both technical and user-friendly
• Highly self-motivated and directed, with keen attention to
• Proven analytical and creative problem-solving
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong customer service
• Ability to work in a team-oriented, collaborative
• Deciding and Taking Action
• Providing Leadership and Supervision
• Team-working and Supporting
• Communicating and Presenting
• Writing and Reporting
• Applying Expertise and Technology
• Problem Solving
• Creating and Innovating

Reporting To

IT Manager