Marketing and Sales Support Coordinator

roomDar es Salaam

business_centerFull Time

book Direct Reports

bookmark Intermediate

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

businessManufacturing

Sales

Summary

Our client is a medium sized company, looking for a stellar candidate for their Sales and Marketing department.

Responsibilities

  • Marketing management: develop and deliver the company’s marketing plan, making sure that the company’s brands are promoted in an appealing but cost-effective way
  • Marketing management: Support management by providing market trends, forecasts, account analyses, and new product information.
  • Marketing campaigns: Market products by developing and implementing marketing and advertising campaigns.
  • Marketing communication: Manage the ongoing communication online and through social media channels (Facebook, Instagram, website, etc)
  • Company marketing: maintain the digital presentation of company
  • Market research: develop insight in marketing situation and customer needs
  • Market research: Research competitive products by identifying and evaluating product characteristics, market shares, availability, pricing, and advertising; maintaining research databases.
  • Brand and product promotion: Organise and take part in promotional activities
  • Sales promotion: Manage the promotional materials (calendar, T-shirts, branding boards, …): propose new ones, order if required, keep stock, manage distribution
  • Product development: signal opportunities for new products, contribute in development process for new products
  • Product marketing: development of packaging, maintaining pricing lists
  • CRM: Maintain close relationship with customers
  • CRM: Maintain database of customers and marketing (potential and actual) suppliers
  • Sales support: Assist in writing tenders and sales offers, directly or via TANePS
  • Sales support: Deliver product training to other staff members
  • Sales support: Act as back up for our sales manager
  • Sales support: register orders coming in via mail, liaise with the sales manager
  • Sales support: manage the customer complaints process, take action to resolve causes
  • Sales support: follow up of deliveries and corresponding admin for large supply projects
  • Sales support: organize and deliver training of sales team members, new colleagues and customers about the products and marketing activities
  • Public Relations: build reciprocal relationships with external partners, and represent the company professionally in these interactions to developing further business opportunities as well as retaining customers.

Education and Qualifications

  • Bachelor’s or master’s degree in marketing or a related field

Requirements

  • Proven working experience in brand and trade marketing
  • Experience in FMCG sector, ideally with soaps and detergents
  • Demonstrable experience in devising and implementing SEO/SEM, marketing database, email, Whatsapp, social media and/or display advertising campaigns
  • Able to devise digital campaigns that engage, inform, and motivate
  • Knowledge of MS Office tools
  • Knowledge of website and marketing analytics tools is a plus
  • Knowledge of Tally accounting software is a plus

Reporting To

Business Development Manager 

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Manufacturing: 2 Years

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Sales: 2 Years

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