Summary

To ensure that Employees and systems have the appropriate access to the various Bank's Applications ensuring that ‘Least Privileges’ policies are adhered to.

Responsibilities

• Maintenance of User Roles, Rights, and permissions covering the entire identity lifecycle from onboarding right through to off-boarding of the said identities.
• Assisting in the preparation of user listings of the various applications and communicating the same to the various branches in order that user listings can be accredited.
• Follow-up of all the user accreditations undertaken by the Branch/Departmental heads and provide relevant reports to the Identity and Access Management (IAM) team lead.
• Assist in the Creation of Segregation of Duties (SOD) User Permission Matrices.
• Supporting activities pertaining to Privileged Access Management (PAM).
• Engaging with the wider User Rights Management Group (URMG) to continuously review and adopt procedures that will enhance IAM activities.
• Any Other duties assigned by the IAM lead from time to time.
• Engages as a team member in the bank's ICT projects.
• Enforces all necessary security (privileged and non-privileged) procedures to ensure no unauthorized logical accesses are gained into the Systems respectively.
• Attend project or departmental meetings to review projects or operations. This ensures teamwork enhancement and coordination of the projects as well as the operations

Communication:

• Actively participates in team meetings.
• Confronts issues openly and quickly.
• Effectively communicates relevant IT risk-related information to superiors and peers in other practices.
• Tactfully communicates sensitive information.

Teamwork:

• Helps to determine new, creative ways to execute responsibilities.
• Works across the practice to share lessons learned and best practices.

Client Management:

• Anticipates internal client needs and proposes appropriate business solutions.
• Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships.

ORGANISATIONAL RESPONSIBILITIES

Innovative Development:

• Participates in all programs relating to performance evaluations and career development planning.

Internal Operations:

• Easily recognizes areas for internal improvement and develops plans for implementation.
• Complies with and enforces standard policies and procedures

Education and Qualifications

• Degree in Computer Science/Studies

Requirements

• At least three years' working experience in business applications support.
• Familiarity with service delivery culture and support function.

Characteristics

• A structured approach to dealing with complex and variable work environments in an independent manner.

• Ability to balance opposing business requirements.
• Ability to balance long-term and short-term requirements independently,
• Strong evaluation, communication, and reporting skills.
• Builds relationships and networks easily.
• Has a strong service ethic