Summary

The role holder will have specific accountability for delivering the overall growth of the SME segment. This include Implementation of acquisition, Retention and expansion strategies for all segments

Responsibilities

• Take major operating and investment decisions for the SME unit  including: overall SME planning and Budgeting, Prioritisation, Resource allocation
• Generate, evaluate and making recommendations for SME to the Director of Business Banking and where relevant, to the in-country leadership and wider RBB leadership
• Monitor and ensure that Key Performance Indicators for the SME unit are achieved
• Drive an effective, strategy, business model and customer value proposition that focuses on building and deepening relationship with existing and new profitable customers.
• Develop and implement strategies to deliver performance and growth targets within the SME Banking unit.
• Cascade SME strategies to the SME team and to all the Branches.
• Drive performance against Key Performance Indicators as agreed with the BB Director or Regional Counter part
• Frequently monitor performance of the SME unit to ensure growth in all areas is achieved
• Understand the business drivers and issues that have an impact on the performance of SME and proactively manage them.
• ·       The role holder will have accountability for the establishment and embedding of the values, behaviours and risk appetite that underpin the achievement of the SME Banking objectives.
• Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.
• Proactively research competitive threats/opportunities within the team’s market and geographical area.

Education and Qualifications

• Bachelor degree and equivalent