Head of Payments

roomDar es Salaam

business_centerFull Time

book Direct Reports

bookmark Head of Department

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

access_timeExpiring in 4 Days

business Banking


This role ensures monthly performance reporting of all subsidiaries to roll up to the Group performance position.


  • Master the industry payment landscape, and market intelligence
  • Execute Payment strategy to meet revenue and profit targets
  • Optimize all payment channels and platforms at the country
  • Form strong relationship with payment partners, card schemes and Fintech’s.
  • Manage a strong relationship with payments local regulators.
  • Position the bank as No.1 payment bank in country
  • Own and ensure the bank meets channel count, customers subscription, customer activities, channel utilization
  • Maximize pricing, recognize cost accrual and timely application on a monthly basis, and reporting of financial performance by the 1st of new months.
  • Custodian of multichannel systems like ATMs & POS, Agency Banking, Mobile banking, Card Switch, Bank App, Internet Banking, Cash Collections, Bill Payments systems and third parties’ channels system integrations i.e. TRA, GEPG, Billers.
  • Ensure financial performance of Payment: surpass Revenue target, minimize cost and maximize profit.
  • Ensure efficiency and effectiveness of payment channels across the Bank's network.
  • Update the Managing Director of situations, issues, opportunities, relationships and performance of Payments channels.
  • Work with Payment partners to drive innovative solutions and collaborations to drive growth and innovation.
  • Work with IT and solution providers to develop new Payment solution for the Bank to match the capabilities at the center of excellence
  • Ensure timely and monthly report of channel optimization (subscription, deployment, sales, and financial performance)

Education and Qualifications

  • Bachelor’s degree or equivalent work experience in Business, Finance, Management, IT (or equivalent field, Master of Business Administration, or equivalent work experience).


  • Experience in IT or Digital payment development or management
  • Good understanding of payment products and regulations
  • Strong Marketing and Sales skills to drive retail, SME and Corporate adoption
  • Excellent interpersonal skills: Relationship management
  • Finance: Experience in managing revenue, cost, profit management and reporting
  • Sharp business acumen including ability to assess risk and appropriate levels of return, strong leadership capability, deliverance, objectivity, excellent interpersonal skills, multicultural awareness and sensitivity
  • Good understanding of regulatory compliance and corporate governance.
  • Ability to nurture effective relationship with local regulators as well as government bodies and officials.

Reporting To

  • Managing Director




Banking: 8 Years