Head of Enterprise Banking

roomDar es Salaam

business_centerFull Time

book20 Direct Reports

bookmark Head of Department

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

access_timeExpiring in 9 Days

businessBanking

Relationship Management Sales

Summary

  • Ensuring the overall management, development and staff performance handling accountability
  • Exerting the right to delegate powers in compliance with safety and risk rules and procedures
  • Assessing and monitoring commercial risks and collection
  • Ensuring a harmonious management and resources (human and equipment) of the Branch
  • Representing the Bank towards the authorities

Responsibilities

Business Planning and Management:

    • Effective Management of Enterprise Customers through acquisition growth, relationship building and Risk
    • Manage performance of the loan portfolio under your jurisdiction
    • Effective communication and implementation of information, policies & procedures
    • Manage the commercial potential of different sectors and support acquisition
    • Plan duties related activities and those of Relationship Managers & Relationship Officers
    • Manage and ensure Business Centre achieves set targets on Assets, Liabilities and Off-Balance Sheet targets set by the bank
    • Structure Business Centres network: resources organization in coordination with other departments
    • Coordinate Business Centres network: communication management, identification of training needs of commercial teams and validation of training plan proposed by Human Resources Department
    • Set up the Business Centre’s annual sales objectives, monitor results and implement corrective action
    • Hold monthly meetings with Business Centre Managers, consolidate commercial dashboards and monitor achievements monthly compared to targets & action plans
    • Organize employees tasks and ensure attending staff is accurate to the work load
    • Conduct benchmark studies in coordination with the Marketing & Communication Department
    • Manage staff vacations
    • Manage coordination with other entities of the Bank
    • Identify staff training needs
    • Ensure the building, materiel & furniture cleanup & maintenance

Risk Control:

    • Gives assistance to the Team in risk appraisal
    • Signs all credit applications
    • Ensures respect and compliance to procedures
    • Participates to the debt collection process

Steering & Coordination:

    • Gives support to Relationship managers in organisation of their tasks
    • Cooperates with Sales coordinators in analysing sales performance of BC and of each Relationship Manager
    • Participates to sales actions (joint visits) of RMs for important customers and prospects
    • Animates meetings with Commercial Team and Back Office team
    • Shares with its teams the Bank’s strategy and orientations
    • With Customer Service Manager, sets up internal organisation in order to optimize resources
    • Identifies needs for training of employees, and consolidates training plans
    • Evaluates each member of the BC’s Team

Safety:

    • Ensures that staff are well aware of rules in term of safety of people, goods & building
    • Ensures safety system is working well

Education and Qualifications

  • Degree in Finance, Marketing, Commerce or Banking, Master’s Degree is an added advantage
  • Banking experience of 8 years and above is an added advantage
  • Credit Analysis and Credit Management skills
  • Knowledge of general banking operations
  • Sense of listening & dialog, convincing ability, sales-oriented personality
  • Customer Service skills
  • Good selling, negotiation and networking skills
  • Risk sense, profitability caring
  • Initiative spirit, rigour, organisation creativity
  • Positive and flexible attitude towards change and competition
  • A high level of innovativeness and creativity
  • Out-going, self-motivated, assertive and proactive
  • Computer literate in all Microsoft Products
  • A high level of integrity

Requirements

  • Team management
  • Excellent interpersonal and communication skills
  • Conflict resolution and problem solving skills
  • Decision making skills
  • Creativity and innovation skills
  • Personal effectiveness
  • Coaching & coordinating
  • Banking techniques, good knowledge of applicable legal rules & procedures
  • Good knowledge of safety rules & systems

Reporting To

  • General Manager: Commercial

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Banking: 10 Years

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Relationship Management: 10 Years

Sales: 10 Years