Summary

The Head of Claims and Risk Survey  will be a member of the management team and will be in charge of claims management and risk assessments.

Responsibilities

• Supervise the work of the claims department reasonably, effectively so that the claim ratio/outgo remain within the prescribed band and yield underwriting profit for the Company.
•  Inhouse assessment of all motor and non-motor claims as far as practicable.
• Wherever the external surveyors are required for assessment of major claims, pro-actively engaging in the claims settlement process to ensure fair settlement.
• Achieve a high degree of client satisfaction in the settlement claims 
• Risk survey for all major and medium level risks as they will be assigned. 
• Conduct training for all members of the claims team, including branch managers, on all claim assessment matters and risk management and risk survey.
• Regular interaction with brokers or clients for effective claims service
• Monitoring reinsurance recoveries.
• Responsible for the continued development and timely updating of the claims procedure manual and claims handling policies.

Education and Qualifications

 

• Engineering qualification or equivalent

Requirements

• Experience of minimum ten years in claims and risk survey
• Experience in handling motor and non-motors assessment as well as risk survey of industrial and non-industrial risk.