Branch Manager (Tunduma)


business_centerFull Time

book10 Direct Reports

bookmark Manager

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

access_timeExpiring in 6 Days


Branch Management & Operations


  • Ensuring overall Branch Management; staff management, business growth and development, operational excellence
  • Develop and implement business strategies to deliver performance and growth targets and Maintain good business environment.


  • Prepare the branch budget and strategy and ensure profitability
  • Establish and develop sales strategy to achieve targets and meet customers’ expectations
  • Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
  • Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
  • Implement, monitor and analyses the achievements of the branch objectives.
  • Build and improve the quality of business and retail clients
  • Make regular customer visits to retain existing customers and to build loyalty
  • Promote new business by selling banks products to new clients
  • Prepare and analyze credit applications for presentation to credit department.
  • Review all branch reports and oversee daily operations of all areas of the branch
  • Review daily and weekly business monitoring reports and communicate to necessary authorities
  • Manage and monitor team workflow at the branch in line with set targets
  • Ensure service delivery standards are maintained in the branch
  • Ensure branch staff comply with statutory regulations and bank internal procedures
  • Be involved in corporate social responsibility to improve visibility for the bank
  • Monitoring the overstepping reports and advising accordingly
  • Monitoring of commercial risk and debt collection
  • Manage term deposits
  • Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch targets
  • Implement business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
  • Ensures achievement of branch profitability
  • Any duty as may be assigned by a supervisor and or Head of Retail

Education and Qualifications

  • An Advanced Diploma/Degree in either Commerce, Finance or Marketing
  • A minimum of 4 years’ experience in Banking Operations
  • A good understanding of Banking Operations and Products
  • Knowledge of Microsoft Excel Products
  • Excellent interpersonal and communication skills
  • Conflict resolution skills
  • Negotiation and influencing skills
  • Team player and strong leadership and management skill


  • Knowledge of banking
  • Knowledge of market practice
  • Excellent analytical and interpretational skills
  • People management skills
  • Budgeting skills
  • Excellent planning, organization and execution skills
  • Positive and flexible attitude towards change and competition
  • Computer literacy and familiarity with standard office computer applications
  • Strong problem solving and decision making skills
  • Other Requirements;

Reporting To

  • Head of Retail Banking




Banking: 5 Years



Branch Management & Operations: 5 Years