Branch Manager(Mwanza)


business_centerFull Time

book Direct Reports

bookmark Manager

directions_carDriving License Not Required

flagOnly Open to Tanzanian Nationals

businessBanking, Finance Services


A Bank is seeking to hire a Branch Manager whose purpose will be to design, propose and implement marketing and business strategies for the branch to optimise customer satisfaction, increase customer numbers and achieve the business's short- and long-term objectives.


  • Developing, implementing and managing profitability of the distribution strategy in the branch.
  • Effective marketing campaigns. 
  • Management of credit, operational and market risk. 
  • Buildup, maintain and improve efficient service level related operations and processing to quality objectives.
  • Determine and ensure adherence to policy, service levels, controls and checks.
  • Employ, train, develop, and appraise, mentor, coach and reward staff.
  • Supervise and monitor the work of the branch staff along with their responsibility for HR matters. 
  • Arrange and manage indirect contracted staff activities. 
  • Employee leadership, motivation and career planning.
  • Employee personal, sales coaching and development training.
  • HR planning. 
  • Hiring, training and retention of direct and indirect reports. 
  • Motivation, disciplinary action as required.
  • Define training requirements. 
  • Regular performance appraisal.
  • Agree annually, manage and be responsible for all components of the branch budget.
  • Analyze and interpret MIS reports and take action as appropriate. 
  • Ensure good quality of lending, as measured by losses and provisions for bad debts and fraud.
  • Retail Business Management
  • Sales Management
  • Service, Data and Process quality Management
  • Segmentation Management
  • Branch Management.

Education and Qualifications

Bachelor’s Degree/Advance Diploma/Diploma with enough long experience in Banking, in Business Management, Economics, Finance, International Business, Marketing or equivalent


  • 4 years Commercial Banking experience at branch level. 
  • Excellent knowledge of retail banking products and sales processes across multiple channels as well as good understanding of risk management and procedures.
  • Personal career path included significant front office/ sales deployment and experience gained from firsthand customer dealings.
  • Proven track record in team management. 
  • Excellent oral and written skill in local language and English. 
  • Proven track-record of handling complex customer issues.
  • Excellent user knowledge of the MSOffice suite, including knowledge of MS Project and integration capabilities of MSWord, MS Excel, MS PowerPoint


  • Positive attitude.
  • Efficient time management.
  • Ambitious and energetic, able to get things done. 
  • Confident and resilient. 
  • Self-starter 
  • Excellent communicator and motivator.
  • Positive attitude.
  • Efficient time management. 
  • Ambitious and energetic, able to get things done.
  • Confident and resilient. 
  • Self-starter
  • Excellent communicator and motivator.




Banking: 7 Years

Finance Services: 4 Years