Consultant Profile

I develop Customer Service strategies to improve customer experience from contact center operations and quality assurance perspectives. I use my leadership skills and experiences to coach and mentor those with the ambition to take the next step in their careers.

Skills

Language Proficiency

Location

Vastra Gotaland

Mobilisation

Individual

No

Education & Qualifications

  • MSc (Masters)


  • M.a (Degree)


Experience


  • Customer Service Manager

    Axel Arigato AB (Other, Textiles )


  • Project Lead/Business Development Intern

    Tijarat AB (Textiles )


  • Retail Support Manager

    Vodacom Tanzania Plc (Telecommunication)


  • Customer Service Quality Manager

    Vodacom Tanzania Plc (Telecommunication)


  • Quality Assessor

    Vodacom Tanzania Plc (Telecommunication)


  • Call Center Agent

    Erolink Limited (Telecommunication)


  • Journalist

    TK Media Company Ltd (Communications & Journalism)


Awards, Certificates & Qualifications

  • Circular Economy - Sustainable Materials Management


Tools of The Trade

The Consultant has the following tools available for use in case you were to engage them for a project

Laptop